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Many users face an issue where attempting to open Gmail results in an automatic redirection to Microsoft services in Safari. This can be frustrating, especially when Gmail is the preferred email service. Fortunately, this redirection can be stopped by adjusting browser settings, clearing cache and cookies, or checking system-level configurations.
Common Reasons for Gmail Redirecting to Microsoft in Safari
Several factors may cause this issue. Understanding them can help in identifying the appropriate solution:
- Saved Redirection or Incorrect Default App: Sometimes, the browser mistakenly saves a redirection path that forces Gmail to open in Microsoft-related services.
- Cache and Cookies: Old or corrupted cached files and cookies may contribute to unexpected behavior.
- Safari Extensions: Some browser extensions may interfere with how Gmail opens.
- Misconfigured Apple ID Settings: If the system is linked with Microsoft services, it may influence default applications.
- Phishing or Malware Issues: In some cases, malware or unwanted browser hijackers might force unnecessary redirects.
Steps to Stop Gmail from Redirecting to Microsoft
1. Clear Cache and Cookies
Stored cache and cookies in Safari may cause Gmail to behave unpredictably. Clearing them can resolve the issue:
- Open Safari and go to Settings (or Preferences).
- Navigate to Privacy and click Manage Website Data.
- Search for Google or Gmail in the list and remove stored data.
- Restart Safari and try accessing Gmail again.
2. Check Default Email App
Safari may be set to redirect emails automatically to Microsoft services due to default email application settings in macOS:
- Open the Mail app on macOS.
- Go to Mail > Settings (or Preferences).
- Find the Default email reader option and set it to Google Chrome or Safari.
- Close and restart Safari before trying Gmail again.
3. Disable Unnecessary Extensions
Installed Safari extensions may interfere with how Gmail works:
- Go to Safari > Settings > Extensions.
- Disable any Microsoft-related extensions or unknown third-party ones.
- Restart Safari and test Gmail access.
4. Remove Microsoft Account Links
Some users may have linked their Apple ID or system with Microsoft accounts unintentionally. To check and remove this:
- Open System Settings (or Preferences) on macOS.
- Navigate to Internet Accounts.
- Look for any Microsoft accounts listed and remove them if not needed.
- Sign out from any unnecessary Microsoft services and restart Safari.
5. Reset Safari Settings
If the issue persists, resetting Safari may help:
- Go to Settings (or Preferences) in Safari.
- Click on the Advanced tab and enable “Show Develop menu in menu bar.”
- Click on Develop in the menu bar and select Empty Caches.
- Restart Safari and try Gmail again.
Frequently Asked Questions (FAQ)
1. Why does Gmail keep opening in Microsoft services?
This issue can occur due to saved browser settings, cached data, Safari extensions, or incorrect default email app settings.
2. Can browser extensions interfere with Gmail?
Yes, certain browser extensions may redirect Gmail or change its behavior. Disabling unnecessary extensions can help fix the issue.
3. How do I permanently stop Gmail from opening in a different service?
Ensure that the default email app is set correctly, clear Safari cache, disable unwanted extensions, and check system account settings.
4. Could malware be causing the redirection?
In some cases, browser hijackers or malware could force redirects. Running a malware scan can help detect and remove unwanted software.
5. Will resetting Safari delete my bookmarks?
No, resetting Safari by clearing cache and cookies will not delete bookmarks. However, a full reset, including deleting preferences, may remove saved settings.
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